We Handle Industrial HVAC Essentials, So You Can Focus on Providing Quality Care & Support.

Reliance Commercial Solutions® helps family resource centres, support centres and retirement homes across Canada avoid unexpected downtime, establish cost certainty and provide optimal comfort to caregivers and those in need of care.

"This quote needs to counter any objections people might have using the product."

Joseph Fakeman
Position, Company

We service most equipment makes and models.

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© 2020 Reliance Home Comfort

Heating & Cooling 

Keep the air in your facility moving and at a comfortable temperature for families, caregivers & support staff. We offer heating and cooling solutions that align with your needs and budget.

Here’s What We Do For Facilities Like Retirement Homes & Family Resource Centres 

Water Heaters

An ineffective or malfunctioning water heater can be a major barrier for any facility. We have the equipment and expertise to provide the custom solutions you need.

Water Purification

Consistently provide clean water for everyone in your facility. We provide tailored water purification solutions for a variety of applications.

Plumbing

Properly-functioning plumbing is absolutely essential to keeping your facility running effectively and sanitarily. Count on Reliance for repairs, maintenance, renovations and installations.

Electrical

Whether you need repairs, renovations or installations, we’ve got you covered. Our network of licensed electricians will ensure all of your essential equipment is powered safely and effectively.

Water Heaters

An ineffective or malfunctioning water heater can be a major barrier for any facility. We have the equipment and expertise to provide the custom solutions you need.

Turn to Reliance Commercial Solutions for fast, professional support and expertise that will keep the mechanical equipment in your facility running smoothly and efficiently.

Heating & Cooling 

Keep the air in your facility moving and at a comfortable temperature for families, caregivers & support staff. We offer heating and cooling solutions that align with your needs and budget.

Plumbing

Properly-functioning plumbing is absolutely essential to keeping your facility running effectively and sanitarily. Count on Reliance for repairs, maintenance, renovations and installations.

Water Purification

Consistently provide clean water for everyone in your facility. We provide tailored water purification solutions for a variety of applications.

Electrical

Whether you need repairs, renovations or installations, we’ve got you covered. Our network of licensed electricians will ensure all of your essential equipment is powered safely and effectively.

Rental Services Built to Keep Your Facility Running

Same Day On-Site Service Response*

Our extensive nationwide service infrastructure ensures that we can have a licensed technician on-site within the same day.

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One Number to Call

Regardless of the issues you’re running into with your equipment, we provide fully-dedicated, live telephone support 24/7/365.

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Qualified Technicians You Can Trust

We work with hundreds of fully-licensed technicians and installers who provide top-rated, guaranteed service when you need it.

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Renting your equipment through Reliance can help you establish more cost certainty and gives you access to a network of dedicated, trained commercial technicians. We’ll manage your essential equipment so you can focus on providing the best care possible.

1.7M

Total Customers

310

Licensed Commercial Technicians 

#1

Largest Canadian Water Heater Company

2M+

Total Customer Relationships

2,173

Total Service Team Members

#1

Largest Canadian Water Heater Company

2,000+

Commercial Installations in 2019

50,000+ 

Five-Star Google Reviews 

50,000+

Commercial Clients

100K+

Five-Star Google Reviews 

848,142+

Service & Installation Calls 

18,753

Commercial Customers

 

We Help You Look Out For the Bottom Line.

One Predictable Monthly Payment

With no upfront costs and one convenient monthly bill covering maintenance, service, parts and labour, we help you free up financial resources and establish more cost certainty.

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Equipment Buyback Program 

If you currently own your equipment, you could be eligible for our Buyback Program. We assume ownership of your equipment and continue to maintain it. You can then reinvest that capital into other areas of your facility.

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Over 60 Years of Experience

When you rent with Reliance, you can rest easy knowing your equipment is backed by an industry leader that has delivered excellent service and results for over 60 years.

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AO Smith

AO Smith has provided innovative hot water solutions for over 70 years. Anywhere hot water is needed, AO Smith can provide an energy-efficient solution with maximum value.

Ao-Smith-Appliance

Rheem 

From industry-leading technologies to next generation energy efficiencies, Rheem has been a pioneer in developing some of the most innovative advancements in water heating.

AO Smith
AO Smith has provided innovative hot water solutions for over 70 years. Anywhere hot water is needed, AO Smith can provide an energy-efficient solution with maximum value. 

Rinnai
Founded in 1920, Rinnai is one of the world’s largest gas appliance manufacturers with a dedication to innovation, quality and excellence in performance. 

Rheem-Appliance

We Carry the Top Brand Names.

AO Smith

AO Smith has provided innovative hot water solutions for over 70 years. Anywhere hot water is needed, AO Smith can provide an energy-efficient solution with maximum value.

Rinnai

Founded in 1920, Rinnai is one of the world’s largest appliance manufacturers with a dedication to innovation, quality and excellence in performance.

Take it From Our Satisfied Customers

"This quote needs to counter any objections people might have using the product."

Joseph Fakeman
Position, Company

"This quote needs to counter any objections people might have using the product."

Joseph Fakeman
Position, Company

"This quote needs to counter any objections people might have using the product."

Joseph Fakeman
Position, Company

"This quote needs to counter any objections people might have using the product."

Joseph Fakeman
Position, Company

"This quote needs to counter any objections people might have using the product."

Joseph Fakeman
Position, Company

Carrier

Ever since they invented the air conditioner in 1902, Carrier has been a world leader in heating, air-conditioning and refrigeration solutions.

Carrier-Appliance

Rinnai

Founded in 1920, Rinnai is one of the world’s largest appliance manufacturers with a dedication to innovation, quality and excellence in performance.

Rinnai-Appliance

From air conditioners and furnaces to water heaters and air purifiers, we carry a wide selection of leading manufacturer brands and have extensive experience servicing all makes and models.

Rheem
From industry-leading technologies to next generation energy efficiencies, Rheem has been a pioneer in developing some of the most innovative advancements in water heating.

Carrier

Ever since they invented the air conditioner in 1902, Carrier has been a world leader in heating, air-conditioning and refrigeration solutions.

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Indoor Air Quality

In response to the pressing need for effective air flow and purified air in your facility, you can trust Reliance to provide custom air purification solutions.  

Indoor Air Quality

In response to the pressing need for effective air flow and purified air in your facility, you can trust Reliance to provide custom air purification solutions.  

Call 1-888-837-1475 or fill out your contact information and a dedicated Account Manager will work with you to customize a solution for your business needs.

*Required Field

© 2020 Reliance Home Comfort

NEED EMERGENCY SERVICES? Call Center Support 24/7/365

Need Emergency Services? Call Center Support 24/7/365

2M+

Total Customer Relationships

2,173

Total Service Team Members

1.7M

Total Customers

310

Licensed Commercial Technicians 

#1

Largest Canadian Water Heater Company

848,142+

Service & Installation Calls 

100K+

Five-Star Google Reviews 

18,753+

Commercial Customers

23,500+

Five-Star Google Reviews 

2000+

Commercial Installations

50,000+

Commercial Clients

 

Here’s Why Family Resource Centres & Long-Term Care Homes Trust Reliance

Here’s Why Family Resource Centres & Long-Term Care Homes Trust Reliance

 †This promotion is only available in Ontario to new Commercial applications and excludes residential water heater customers and Builders applications. Rent a select (Power Vent, Tankless, or Storage Tank) water heater solution and a credit of 180 days of rental payments, excluding tax will be credited to the customer’s account. Subject to rental terms and conditions. Cannot be combined with other offers or discounts. Promotional offer expires on December 31, 2020. We reserve the right to change or cancel this promotion without prior notice. Contact us for details

*Rental benefits including service response time, included repair and replacement costs and buyback are subject to rental program terms and conditions. Standard installation at no charge. Some additional charges may apply in certain cases (e.g. code-required venting).

™ “Reliance”, “Reliance Commercial Solutions” and the Reliance Commercial Solutions logo are trademarks of Reliance Comfort Limited Partnership.

"When we decided to include hot water tanks in our restaurants, Reliance provided us with a one-stop solution for supply and installation. Their assistance and quick turnaround flawlessly accommodated our rapid growth in store openings!"

"Working with Reliance has been an outstanding experience. Good service and one point of contact helps to keep our restaurants open and profitable."

Patricia Mancinelli
Purchasing & Supply Chain Manager

Christopher Kulina
Director, Support Services & Design

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© 2024 Reliance Commercial Solutions

†Plus applicable taxes. OAC. Subject to Reliance's standard terms and conditions. Offer only available to commercial (non-consumer) customers and in Ontario, Winnipeg, Edmonton, Calgary, and Vancouver. Rent a tankless water heater and receive a credit of 90 days of rental payments, excluding tax, on your account. Cannot be combined with any other offers or discounts. We reserve the right to change or cancel this promotion without prior notice. Offer expires March 31, 2023. Contact us for details..

*Rental benefits including service response time, included repair and replacement costs and buyback are subject to rental program terms and conditions. Standard installation at no charge. Some additional charges may apply in certain cases (e.g. code-required venting).

*By completing this request you are voluntarily providing your personal information, you consent to the collection and use of such information by us for the purposes of responding to your request by email and/or phone. You are welcome to review our Privacy Policy by clicking here.

® “Reliance”, “Reliance Commercial Solutions” and the Reliance Commercial Solutions logo are trademarks of Reliance Comfort Limited Partnership.

© 2024 Reliance Commercial Solutions

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Your safety is our top priority. Read more about our COVID-19 Response & Updates. 

Almost 60 Years Experience 

Stay at the Forefront of the Industry

Exceptional Care

Almost 60 Years Experience 

Exceptional Care

Stay at the Forefront of the Industry

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Check out our podcast, Business Optimization.

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The Solutions Needed to Breathe Easier & Breathe Cleaner

At a time when we’re all more conscious of the air we breathe in public spaces, the right indoor air quality (IAQ) equipment can allow you and your patrons to breathe easier.

Better Air Quality

When bundled or installed with an HVAC unit, IAQ technology helps to filter out and reduce airborne contaminants like pollen, mold, fungi, bacteria, viruses, dust and mites from circulating in your facility.

From Premium Electronic Filters and UV Light systems to HEPA Air Cleaners and Heat & Energy Recovery Ventilators, Reliance can help you secure the right Indoor Air Quality equipment from top manufacturers to help you and your patrons breathe easier and breathe cleaner.

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A Special Offer for You

Contact Us Now

Join the Reliance™ Rental Program and make no monthly rental payments for 12-months on select Water Heaters.

Save on select Water Heater solutions with Reliance. Contact us today to learn more about how our special offers can help benefit your business.

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United Way Community Leader 

We raised $1,000,000 for
United Way in 2023.

Habitat for Humanity

We donated $100,000 worth of Furnace, A/C and Water Heater equipment in 2019.

We Are Reducing Waste

Our metal and cardboard recycling programs divert waste from landfills. Plus, we have eliminated single-use cups and lids to divert approximately 65,000 cups from landfills per year.

Offsetting Paper Consumption

We have 800,000+ paperless billing customers and counting, and have partnered with One Tree Planted to plant one tree for every 10 customers that convert to paperless billing.

We’re Committed to the Communities You Serve.

Hybrid Electric Service Vehicles

We have retrofitted some of our service vehicles with XL Hybrid Systems, which use an electric motor and advanced lithium-ion battery to increase fuel efficiency and reduce emissions.

Thermostat Recovery Program 

We have recycled over 3,000 mercury thermostats since 2010. This ensures any mercury-containing thermostats are disposed of responsibly.

We raised $1,000,000 for
United Way in 2023.

 

United Way Community Leader 

We donated $100,000 worth of Furnace, A/C and Water Heater equipment in 2019.

Habitat for Humanity 

Our metal and cardboard recycling programs divert waste from landfills. Plus, we have eliminated single-use cups and lids to divert approximately 65,000 cups from landfills per year. 

We Are Reducing Waste

Hybrid Electric Service Vehicles

 

We have retrofitted some of our service vehicles with XL Hybrid Systems, which use an electric motor and advanced lithium-ion battery to increase fuel efficiency and reduce emissions.

We have recycled over 3,000 mercury thermostats since 2010. This ensures any mercury-containing thermostats are disposed of responsibly.

Thermostat Recovery Program  

We have 800,000+ paperless billing customers and counting, and have partnered with One Tree Planted to plant one tree for every 10 customers that convert to paperless billing. 

Offsetting Paper Consumption 

Learn More

We are proud to use our resources to give back to our community and implement more sustainable business practices. This means reducing the environmental impact of our operations and looking after those who are most vulnerable in our communities. Here are some of the initiatives we are involved in.